THE INTERN SAGA
QA / BUSINESS ANALYST INTERN
QUICKEN LOANS | MAY 2015 – MAY 2017
- Built metrics reporting dashboards that surfaced actionable insights for executive leadership
- Conducted banking compliance training analysis, identifying gaps and improving team readiness
- Mapped and documented sales process improvements that reduced friction in the origination pipeline
- Collaborated cross-functionally to validate feature acceptance criteria across engineering and product teams